Shipping & Return Policy

Shipping

 I aim to get your parcel to US addresses within fourteen working days from your purchase . If you require faster delivery or delivery to other parts of the world then feel free to email me and I will get back to you as quickly as possible to accommodate your needs or answer any queries.

 

Easy Returns & Exchanges

For your peace of mind I offer a five day cooling off period. I want everyone who buys a piece of my art to be completely satisfied and to be able to make a purchase without worry. Once you have received the work you have five days to live with it to make sure it is the piece for you.

If the artwork has been damaged during shipping  please keep all packaging and refer to my full returns policy below for further details. I aim for your experience of working with me to be as smooth and positive as possible.

If you experience any problems at all regarding your order please email me at

zon@zontopia.com  and I will be happy to help.

Thank you.
 

Full Returns Policy

Original Artwork Return Policy

Please unpack carefully and retain all packaging until you have decided that you are happy with your purchase.

From the time you receive your original artwork, you have five (5) days to decide whether to keep the work or return the artwork in its original condition for a refund. 

We also require all returned artwork to be shipped out by the buyer within three (3) days after confirming with us that the work will be returned. So, if you receive artwork you’ve purchased from me and are not fully satisfied, you have: 

Five (5) days to contact us about your intent to return the work

Three (3) days from the day you contacted us to ship out the artwork. ***Do not ship the artwork before contacting us.***

If you do not notify us of your intent to return the work within 5 days of or you do not ship the work within 3 days of notifying us, you will NOT be eligible for a refund. (Some exceptions will apply. Please contact us for an assessment of your specific situation.)

 

How to Return an Original, Undamaged Work

Step 1 – Within five (5) days of your merchandise delivery date, please contact our email support at zon@zontopia.com to give us your order information and the reason for wanting to return the work.


Step 2 – Repackage the artwork using the original packaging materials. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing similar acid free packaging materials to send the artwork back safely and securely to the artist. Please contact me for advice if needed.

Step 3 – Email zon@zontopia.com  to complete the return process.


Once the piece safely reaches the me back, I will process your return and the amount owed will be refunded to your original source of payment in the same currency (minus shipping costs and international customs fees, if any). Damaged art work caused by improper packaging will not be refunded.

Additional return information

Additional shipping fees may apply for international returns. 

 

What to Do If the Artwork Arrives Damaged

Step 1 – Within five (5) days of your merchandise delivery date, please email

zon@zontopia.com to give us your order information.

Step 2 - Save original packaging!

Step 3 - Take photos of damaged artwork and packaging. Please email these photos to zon@zontopia.com
Step 4 -  I will contact you to discuss next steps.

Zon Carvalho

Step Into a World of Color, Energy, and Possibility

Imagine standing before a canvas that feels alive—where every layer of color tells a story, every bold line vibrates with life, and every detail sparks something deep within you. 

ZON doesn’t just create art; he creates experiences. Using acrylics, spray paint, and markers, he crafts immersive, high-energy compositions that feel as if they’re reaching out to you. His signature style blends motion, meaning, and rhythm to pull you into a visual journey that awakens your senses and inspires your soul.

Feel the Art, Feel the Energy

Have you ever felt like a piece of art was speaking directly to you? That’s the magic of ZON’s creations. His art doesn’t just hang on a wall—it resonates. With every stroke of the brush and every burst of color, ZON’s work delivers a visceral connection, a moment of recognition that stirs something powerful within you.

His process is as intuitive as it is dynamic. A simple sketch transforms into figurative forms and iconic imagery, layered with vibrant energy and meaning. Each piece is a “visual punch to the chest,” designed to wake you up to your own strength, potential, and joy!

Life Was Meant to Be Awesome

ZON’s mantra isn’t just a tagline—it’s a way of life. Inspired by a pivotal moment in 1996, when a song lyric shifted his perspective forever, this guiding truth fuels every piece he creates. His art invites you to embrace that same realization: that life is filled with possibility, inspiration, and the power to create your own extraordinary path.

What Will Your Story Be?

Through paintings, prints, apparel, and more, ZON’s work isn’t just something you see—it’s something you feel. His art reflects your own story, potential, and place in the world, reminding you that every day is a chance to choose boldness, joy, and celebration.

Imagine this: as you explore ZON’s creations, you feel a spark—a call to action. What bold step will you take next? What new chapter will you write?

Because life isn’t just meant to be lived.

It’s meant to be Awesome.